Booking & Payment

• A booking is confirmed once full payment has been received.
• The balance must be paid in full prior to arrival unless otherwise agreed.
• The Owner reserves the right to cancel a booking if payment is not received by the agreed due date.

Check-in & Check-out

• Check-in: From 16:00
• Check-out: By 11:00
• Early check-in or late check-out may be available by prior arrangement only.

Cancellation Policy

• Cancellations made more than 5 days before arrival will receive a full refund.
• Cancellations made within 5 days of arrival are non-refundable.
• No refunds will be given for early departures.

Occupancy

• The property may only be occupied by the number of guests stated in the booking confirmation.
• No parties or events are permitted.
• The main guest must be over 18 years of age.

Property Use & Conduct

• The property must be used solely for short-term residential accommodation.
• Guests must respect neighbours and keep noise to a minimum, especially between 10:00pm and 8:00am.
• Smoking and vaping are strictly prohibited inside the property.

Damage & Security Deposit

• Guests are responsible for any damage caused during their stay.
• Any issues must be reported promptly to the Owner.

Cleaning

• The property will be professionally cleaned prior to arrival.
• Guests are expected to leave the property in a reasonable condition.
• Excessive cleaning may incur additional charges.

Accessibility Notice

• Important: The property is not suitable for individuals with mobility impairments or wheelchair users.
• The accommodation include steps, narrow access points and other features that limit accessibility and/or evacuation.
• By confirming the booking, the Guest acknowledges that the property does not provide disabled access facilities.

Liability

• The Owner accepts no liability for loss, damage, or injury sustained during the stay, except where caused by negligence.
• Guests are responsible for their own personal belongings.
• Vehicles and contents are parked at the Guest’s risk.

Maintenance & Utilities

• In the event of a breakdown of appliances, utilities, or services, the Owner will make reasonable efforts to resolve the issue promptly.
• No compensation will be payable for temporary outages beyond the Owner’s control (e.g., power cuts, severe weather).

Force Majeure

• The Owner shall not be liable for cancellations or disruptions caused by circumstances beyond reasonable control, including but not limited to severe weather, government restrictions, or travel disruptions.

Governing Law

• These Terms & Conditions are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.